Can't verify purchase code

[codeplayCH60Participant]

I can’t verify our purchase code.
I setup serveral accounts with the same e-mail like on envato market, but it always gives the error:

Err 4: This purchase code is registered to another user account.

I can’t open tickets!
What can I do?

Best regards
Phil

[Ernest MarcinkoKeymaster]

Hi Phil,

Have you opened a support ticket with us before? That message means, that the purchase code was already used to open a support ticket – or at least had been verified with another user account before.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[codeplayCH60Participant]

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