Categories & Taxonomy Terms not showing results

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This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 5 years, 11 months ago.

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  • #9691
    Edwin Giliams
    Edwin Giliams
    Participant

    Hi

    I am using Categories & Taxonomy Terms in my search and have 3 post categories enabled for the search. When I tick the first radio button it is working and it is showing the results, but when i tick any of the other radio button i am getting “no results”.

    Under post the categories are selected and post are assigned to the categories.

    Thanks

    Edwin

    • This topic was modified 5 years, 11 months ago by Edwin Giliams Edwin Giliams.
    #9692
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Edwin,

    I’m not able to log-in with the details, so I’m not sure, but I have two possible guesses:

    1. Items from the second and third radio are also part of the first (or remaining unselected), therefore it’s treated as an exclusion. On the Frontend search settings -> Advanced panel try changing the Category/Taxonomy terms logic option to “At least one of the selected terms should match” value: https://i.imgur.com/Veo5Tx8.png

    2. ..or a category might be excluded into which the expected results belong to as well. You can check that on the Advanced Options -> Exclude results panel.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #9693
    Edwin Giliams
    Edwin Giliams
    Participant

    Thanks, that worked, but is it possible to search without any of the radio buttons selected?

    Search through everything

    #9695
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Well, you could use the “Choose one/any” option: https://i.imgur.com/zl4EYem.png

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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