Changes not saving – file permissions at 755

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Changes not saving – file permissions at 755

This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 8 years, 10 months ago.

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  • Author
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  • #655
    Jeshurun77
    Jeshurun77
    Participant

    Hi,

    I can’t seem to be able to save my settings on the Ajax Search Pro. I’ve followed what you suggested in your FAQ under the page, http://codecanyon.net/item/ajax-search-pro-for-wordpress/3357410/support. However Hostgator, where my website is hosted does not allow the change of the file permissions to 777. It’s set at default of 755 and I believe this is also acceptable according to another question you answered about 3 months ago (http://codecanyon.net/item/ajax-search-pro-for-wordpress/discussion/3357410).

    Could you kindly have a look and see what the problem is?

    Many thanks!

    #656
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    As soon as I deactivated quick cache it started to work. I checked the plugin and the caching was deactivated, however it remained active somehow. I have tried to clear the cache but nothing happened, so I deactivated it. Then I made changed to the search plugin, activated caching again, cleared the cache and everything was normal.

    Perhaps it’s a bug somewhere in the caching system, or an incompatibility with plugins, I’m not sure. I suppose you should deactivate the cache plugin until you configure the search and other plugins, and switch it back on when you finished.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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