Compatibility issue with the PHP 7.2

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This topic contains 13 replies, has 2 voices, and was last updated by Melbourn Melbourn 3 years, 4 months ago.

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #22681
    Melbourn
    Melbourn
    Participant

    Hi, My hosting providers send me an email that they have updated their server to php version 7.2 and they said that your site is not compatible because Ajax search Pro plugin does not support php 7.2 so ask your plugin developer for help.
    Please upgrade the php version so I can use the plugin on the updated server.
    Thank You

    #22693
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    The plugin is fully compatible with PHP 7.2, in fact this server, all our test servers as well as the demo server (ajaxsearchpro.com) is running on PHP 7.2. Let me know if they shared any details about this.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22702
    Melbourn
    Melbourn
    Participant

    Ok I will ask them again.
    Also there is an issue with the form.
    The Gender and name of Artist is preselected now, so the search by keyword function is not working.
    Can you please make it like it was earlier?
    Thank You

    #22704
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Let me know if there are any specifics. The issue with the filters was, that the select value was missing for the ‘Choose one’ option. I have corrected that: https://i.imgur.com/BY9AC2U.png

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22725
    Melbourn
    Melbourn
    Participant

    As you can see the search function is not working.
    For example try to search for “David”
    It will not show his profile.
    Why this issue comes, again and again, the same issue for which I complained earlier
    Please check

    #22731
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Because if you are keep changing the configuration it will break. This here is not correct, if you want an empty value, use this instead. I have corrected this for you.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22733
    Melbourn
    Melbourn
    Participant

    Ok When I click on a artists name from Artist by name then it shows multiple artists.
    For example i click on “Bob Knowles” and it shows more artists along with it.
    Please check

    #22737
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    It displays those, who does not have the artist name custom field set. It happens because you enabled this option. Make sure to turn it off, and it should resolve it.
    Please note that in this case all 3 custom field filters must be set on all results, because if either the artist name, gender or the age is missing, the result is automatically excluded – as missing results are not allowed when that option is active.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22742
    Melbourn
    Melbourn
    Participant

    There is an issue, when I type their info into the custom fields and save then the page refresh and the details I fill is gone, so what is the reason behind it”?
    For example you can check this artist
    https://www.melbournevoicesmanagement.com.au/artist/ben-pfeiffer

    #22744
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    The plugin has no effect on that unfortunately. You might have to check with the custom fields plugin author. Some browser extensions (input validation tools) may also affect that.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22746
    Melbourn
    Melbourn
    Participant

    The same issue happened ealier when the plugin updated last time and now after updating again the same issue cause. I forgot how we fixed it but it was working fine before plugin update.

    #22747
    Melbourn
    Melbourn
    Participant

    is there any better option to search artists without custom fields? can we just search them using categories and post titles? if yes then what will be the difference?

    #22755
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Well you can search by their title, however it is not possible to filter by the title field. The main difference is then, that the artist title filter would not be available.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22766
    Melbourn
    Melbourn
    Participant

    Well, I was able to fix it by just allowing it to search missing fields into the artists custom post types. Now it seems to be working fine.

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