Conflict with FB Comment Plug-In

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This topic contains 2 replies, has 2 voices, and was last updated by Raphael Dudler Raphael Dudler 8 years, 11 months ago.

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  • #5390
    Raphael Dudler
    Raphael Dudler
    Participant

    Hi
    I have just purchased the plugin. I like it very much.
    But I have a little problem:

    Since the plugin is installed, the fild “comments of Facebook” on every Blog-Post-Page is not always displayed. Specifically: Sometimes it is displayed, and then not again. I must each post page reload then the comment field reappears.

    Without your plugin the comment field has always shown – without need to reload the page.

    Why is that? You know advice?

    Thank You.
    Raphael

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    #5395
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    I was able to re-create the issue on my test environment and I found the solution. No need to change anything in the code, it was the so called “filtered” content doing the problem.

    If open up related posts pro settings and go to the Content Options panel and scroll down, there is an option Run the content filter?: https://i.imgur.com/bngHMlh.png

    Turn that off and the problem will go away 🙂

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #5396
    Raphael Dudler
    Raphael Dudler
    Participant

    Great!!! Thank you very much!

    Best,
    Raphael

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