Conflict with Oxygen Builder

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This topic contains 5 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 2 years, 1 month ago.

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  • #28862
    josy5919
    josy5919
    Participant

    Hello,

    Since i updated ASP to 4.19.1 few days ago, i get a conflict when i open any Oxygen template. When the template is opened, I get the 2 errors like shown in the pictures (https://imgur.com/a/GX8RqP1). I get no particular error in the php_errorlog file.
    When i de-activate ASP plugin and open an Oxygen template to edit, i get no errors, everything is normal and i can work nicely.

    If you think you will need Admin access, i will give them later on.

    Thanks for looking in this issue.

    Best regards,
    Josephine L.

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    #28873
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Can you please add temporary FTP and back-end details?
    I would like to check directly what this is. Thank you!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #28884
    josy5919
    josy5919
    Participant
    You cannot access this content.
    #28901
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Thank you very much for all of these details, it helped a lot.

    I think I found and corrected the issue. It was an issue within the script trying to load the search assets – and reported an issue as it is not working on the editor the same way as the regular front-end view. The error should be gone now, I made a correction on the plugin code via FTP.

    I will make sure to correct this in the upcoming release as well.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #28908
    josy5919
    josy5919
    Participant

    Thanks Ernest, everything is working nice now!
    Great job and great support!!!

    #28913
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    You are very welcome 🙂

    If you don’t mind, I will close this topic soon and mark it as resolved, feel free to open another one if you have other questions or issues.

    If you like the plugin, feel free to rate it on your codecanyon downloads page, it’s greatly appreciated.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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