Custom fields checkbox search not showing results in search bar

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Custom fields checkbox search not showing results in search bar

This topic contains 5 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 6 years, 6 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #7612
    srilaxmi
    srilaxmi
    Participant

    SFTP Details:
    Port number: 6381
    File protocol:SFTP
    Folder path: /var/www/html/wp_chpolicy

    Problem:
    Without selecting the checkboxes, textbox in search bar working, but when i select the checkboxes results are not displaying.
    Form Name: Policies search
    Business: textbox (Type:text, Operator:LIKE)
    Effective Date From: Checkbox (Type:checkbxes,Checkbox logic: OR, Operator:LIKE)
    Effective Date To: Checkbox (Type:checkbxes,Checkbox logic: OR, Operator:LIKE)

    Please resolve this.

    Attachments:
    You must be logged in to view attached files.
    #7614
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #7615
    srilaxmi
    srilaxmi
    Participant
    You cannot access this content.
    #7617
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Unfortunately I cannot use remote desktop software or team viewer for security reasons, I’m sorry.

    Can you maybe set up a test environment somewhere I can access?

    Also, you can export the search instances you created to a .txt file and attach them here. It would allow me to see your configuration at least, maybe it helps a bit.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #7624
    srilaxmi
    srilaxmi
    Participant

    Thank you for the reply.
    I have attached the instances and settings text files. Can you please give me the solution.

    Attachments:
    You must be logged in to view attached files.
    #7630
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    I thin that the custom field related configuration seems to be incorrect.

    For example, if I edit the “Effective date from” field, I see the following value: value||Effective Date From**
    1. Does the effective_date_from custom field exist with every post you want to search for?
    2. Does the effective_date_from custom field has the “value” string as it’s actual value?

    Because based on this configuration the plugin tries to filter the posts where the effective_date_from exists AND it’s value is “value”.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.