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Custom fields checkbox search not showing results in search bar

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Custom fields checkbox search not showing results in search bar

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • #7612
    srilaxmisrilaxmi
    Participant

    SFTP Details:
    Port number: 6381
    File protocol:SFTP
    Folder path: /var/www/html/wp_chpolicy

    Problem:
    Without selecting the checkboxes, textbox in search bar working, but when i select the checkboxes results are not displaying.
    Form Name: Policies search
    Business: textbox (Type:text, Operator:LIKE)
    Effective Date From: Checkbox (Type:checkbxes,Checkbox logic: OR, Operator:LIKE)
    Effective Date To: Checkbox (Type:checkbxes,Checkbox logic: OR, Operator:LIKE)

    Please resolve this.

    #7614
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You cannot access this content.

    #7615
    srilaxmisrilaxmi
    Participant

    You cannot access this content.

    #7617
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Unfortunately I cannot use remote desktop software or team viewer for security reasons, I’m sorry.

    Can you maybe set up a test environment somewhere I can access?

    Also, you can export the search instances you created to a .txt file and attach them here. It would allow me to see your configuration at least, maybe it helps a bit.

    #7624
    srilaxmisrilaxmi
    Participant

    Thank you for the reply.
    I have attached the instances and settings text files. Can you please give me the solution.

    #7630
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    I thin that the custom field related configuration seems to be incorrect.

    For example, if I edit the “Effective date from” field, I see the following value: value||Effective Date From**
    1. Does the effective_date_from custom field exist with every post you want to search for?
    2. Does the effective_date_from custom field has the “value” string as it’s actual value?

    Because based on this configuration the plugin tries to filter the posts where the effective_date_from exists AND it’s value is “value”.

Viewing 6 posts - 1 through 6 (of 6 total)
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