Custom fields checkbox search not showing results in search bar

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This topic contains 5 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 8 years, 2 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #7612
    srilaxmi
    srilaxmi
    Participant

    SFTP Details:
    Port number: 6381
    File protocol:SFTP
    Folder path: /var/www/html/wp_chpolicy

    Problem:
    Without selecting the checkboxes, textbox in search bar working, but when i select the checkboxes results are not displaying.
    Form Name: Policies search
    Business: textbox (Type:text, Operator:LIKE)
    Effective Date From: Checkbox (Type:checkbxes,Checkbox logic: OR, Operator:LIKE)
    Effective Date To: Checkbox (Type:checkbxes,Checkbox logic: OR, Operator:LIKE)

    Please resolve this.

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    #7614
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #7615
    srilaxmi
    srilaxmi
    Participant
    You cannot access this content.
    #7617
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Unfortunately I cannot use remote desktop software or team viewer for security reasons, I’m sorry.

    Can you maybe set up a test environment somewhere I can access?

    Also, you can export the search instances you created to a .txt file and attach them here. It would allow me to see your configuration at least, maybe it helps a bit.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #7624
    srilaxmi
    srilaxmi
    Participant

    Thank you for the reply.
    I have attached the instances and settings text files. Can you please give me the solution.

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    #7630
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    I thin that the custom field related configuration seems to be incorrect.

    For example, if I edit the “Effective date from” field, I see the following value: value||Effective Date From**
    1. Does the effective_date_from custom field exist with every post you want to search for?
    2. Does the effective_date_from custom field has the “value” string as it’s actual value?

    Because based on this configuration the plugin tries to filter the posts where the effective_date_from exists AND it’s value is “value”.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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