Date filter not working

[Mark Burton]

Hi,
I’ve set up a search for a custom post type – “events”.
When I set the date filter, it has no effect; i’ still getting results from earlier events. I even tried making those event posts private and I’m still getting old results, i.e. from before the date set.

Am I doing something wrong?

[Mark Burton]

For some reason I have not received a response to this.
Please respond as I have paid for this plugin which is not working properly.

[Ernest Marcinko]

Hi,

I am very sorry, I have accidentally marked the notification email as “resolved” by mistake.

The date filter on the screenshot is for post (or custom post type) publish dates. I assume you are using an event calendar plugin of some sort? If so can you please let me know?

Can you please also add a URL where the plugin search is visible and temporary back-end access details, so I can check and verify the configuration?

Thank you!

[Mark Burton]

You cannot access this content.

[Ernest Marcinko]

Hi,

Thank you! Unfortunately even after logging in I can’t access the page nor the back-end.

However I know what the issue is. The events manager uses custom fields to store the dates in _event_start and _event_end fields. Please check this tutorial on how to set that up correctly.

If you need help with that, then make sure to check the account permissions and I will do it for you.

[Mark Burton]

Many thanks, I’ll try that. It looks straightforward.

[Author]

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