Display problem

This topic contains 4 replies, has 2 voices, and was last updated by

 
Keymaster
3 years, 12 months ago.

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  • #16585

    Participant

    Hi support,

    Having a display issue of the output of the “related Posts. Sometimes the layout is displaying in a vertical column instead of a row of four. I have attached a screen shot for you to see what I mean (you’ll have to scroll towards the bottom of the image). Can you help me out with this?

    Thanks,
    Gerry

    #16586

    Participant

    Sorry, I forgot to mention that I disabled all plugins but still had this problem.

    I don’t have another theme to try out.

    #16604

    Hi,

    Thank you for the proper details, it helps me a lot!

    I have tried a few pages, but the plugin displays correctly at the moment. Usually, this problem occurs when there is a major, 3rd party javascript error preceedign the plugin output. There is however no error on the output, and the plugin works now – but if you want to make sure to prevent most of these types of errors, you can change this option: https://i.imgur.com/4DerZrp.png

    It will load a ‘scoped’ version of the plugin script, which uses a bit more space, but has a better compatibility with errors.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #16610

    Participant

    Hi Ernest,

    Thanks for getting back to me so quickly.

    The image you sent has the Javascript settings as “Minified Scope”. I am not sure if I am suppose to change this as it is already this option. Or maybe you already changed it to that option? Please let me know if I need to change that, and if so, what option should I choose.

    Thanks again,
    Gerry

    #16612

    Hi Gerry,

    I have not changed that option, as I have not yet logged in to your site back-end. If it is set to ‘Minified scoped’, then you should leave it that way for now. Let me know if the error re-appears, in that case just send me a link to the page where it is visible.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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