Elementor Pro & Search Results

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Keymaster
1 year, 8 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #27098

    Participant

    Hello,

    I am facing a couple of different issues.

    Notes for all testing:
    – visit statusstay.com
    – type in “st regis”
    – the search results page is custom from Elementor Pro (using this documentation: https://documentation.ajaxsearchpro.com/elementor-integration/elementor-custom-search-page-archive-override-and-live-filter)
    – the logic is set to redirect to Elementor Search Results for both desktop and mobile

    Desktop

    On Chrome:
    – search functionality and search results work fine on Chrome EXCEPT
    – there are 3 pages of search results – when you click pages 2 and 3, nothing happens
    – I have tried a different theme, and it’s not a theme issue – I have deactivated Ajax Search Pro, and then the page numbers work fine

    On Firefox and Safari:
    – nothing happens when you search (except the live search drop-down does work)

    Mobile

    On mobile default browser for iPhone, mobile Chrome and mobile Firefox:
    – nothing happens when you search (except the live search drop-down does work) – the homepage reloads

    Appreciate your help.

    Thank you,
    Lisa

    #27100

    Hi Lisa,

    Can you please share a URL for a page where this setup is visible? Thank you!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #27102

    Participant
    You cannot access this content.
    #27103
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #27110

    Participant

    Hello, I cleared the cache on my laptop and phone for all browsers and am still experiencing these issues. Then I used a secondary laptop and phone which I do not use to manage the site or view on any regular basis. Still, same issues. What do you suggest?

    #27123

    Hi,

    Looking at the front page, I think you have incorrectly set results page URL, it redirects to: https://statusstay.com/?elementor_library=search-results&asp_ls={phrase}
    ..which is not the results page, but the elementor library editor page. Make sure to change that here: https://i.imgur.com/q5uqNpr.png
    I was automatically redirected to the front-page, because I was not logged in.
    That change will lead to the correct results page URL, which is this: https://statusstay.com/?s=
    If you try that on any device, it will work.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #27130

    Participant

    Thanks so much for your guidance. This has solved my issue. Appreciate your help!

    #27136
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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