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This topic contains 6 replies, has 2 voices, and was last updated by

 
Participant
1 year, 11 months ago.

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  • #25406

    Participant

    Hi I get the error message as in attachment,

    cant find the solution
    can you help me ?

    Regards

    Angelo

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    #25409

    Hi,

    Make sure to save the search options and clear all layers of site cache – page, CDN, cloudflare etc..

    If that does not work, then please add temporary back-end and FTP details, and I will take a look at the issue and debug it.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #25411

    Participant
    You cannot access this content.
    #25417

    Hi,

    Thank you. It still does not let me through the password protected prompt.

    However, this issue was confirmed with the latest release. A bugfix update will be uploaded within a couple of hours, you should get a notification soon. Updating to that will resolve the problem.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #25428

    Participant
    You cannot access this content.
    #25430

    Hi,

    Thank you! Still the older version was installed. I have re-installed it via the auto updater to version 4.17.4, now it should be all right.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #25431

    Participant

    Yep…all god now

    Thank you very much

    Cheers

    Angelo

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