This topic contains 6 replies, has 2 voices, and was last updated by lippopippo45 4 years, 7 months ago.
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- January 22, 2020 at 6:53 pm #25406
Hi I get the error message as in attachment,
cant find the solution
can you help me ?Regards
Angelo
Attachments:
You must be logged in to view attached files.January 22, 2020 at 6:58 pm #25409Hi,
Make sure to save the search options and clear all layers of site cache – page, CDN, cloudflare etc..
If that does not work, then please add temporary back-end and FTP details, and I will take a look at the issue and debug it.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
January 22, 2020 at 8:01 pm #25411You cannot access this content.January 23, 2020 at 10:01 am #25417Hi,
Thank you. It still does not let me through the password protected prompt.
However, this issue was confirmed with the latest release. A bugfix update will be uploaded within a couple of hours, you should get a notification soon. Updating to that will resolve the problem.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
January 23, 2020 at 1:57 pm #25428You cannot access this content.January 23, 2020 at 3:05 pm #25430Hi,
Thank you! Still the older version was installed. I have re-installed it via the auto updater to version 4.17.4, now it should be all right.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
January 23, 2020 at 3:07 pm #25431Yep…all god now
Thank you very much
Cheers
Angelo
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