Error 500 during searching word

[Annachi87]

Hi

When i search something on annachipro.fr, it throws error 500. Kindly help me.
…..
Thanks

[Annachi87]

Welcome to LiveChat

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Faizan Younus

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Faizan Younus
Cloud Engineer

1
You’re welcome

What are you trying to get done today? To get the right help from us, choose the closest option:
Website/Application Errors
Is this the first time you are contacting about this case?
Yes

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Faizan Younus 05:25
Hello. How may I help you?
Pandirajan 05:30
Hi
I purchased a new server
Than i clone to new one
Your colleague did dns configuration, cdn and ssl
Everything was fine
The website was working and all functions
Suddenly few hours later the search function stopped to working
Annachipro.fr
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Faizan Younus 05:28
May I know how can I replicate this issue at my end?
Pandirajan 05:32
Go to annachipro.fr
U have a search bar
Search anything like “mango”
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Faizan Younus 05:29
http://i.imgur.com/6LU2PhL.png
Pandirajan 05:29
Screenshot_20210323-052602.jpg
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Faizan Younus 05:30
http://i.imgur.com/rY999b0.png
Working like this at my end
Pandirajan 05:34
The ajax is disabled i feel
Normally it shows the results without click o’ search button
U type something and the result should be shown
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Faizan Younus 05:31
The admin-ajax requests are by default enabled. The issue is not replicable for me, however, let me check the logs
Pandirajan 05:35
https://woocommerce-411194-1782031.cloudwaysapps.com/shop/
Check this origin website
I cloned from that only
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Faizan Younus 05:32
Same results:
http://i.imgur.com/FzDfIGs.png
Pandirajan 05:32
Screenshot_20210323-053621.jpg
You don’t have like this ?
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Faizan Younus 05:34
I don’t see the error in the screenshot you shared
Pandirajan 05:38
No error because it working fine
But look at previous screenshot
Screenshot_20210323-052602.jpg
This one
I am thinking does dns cause that issue ?
Dns is mapped completely ?
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Faizan Younus 05:35
Are you still getting this issue. This is how it is for me:

http://i.imgur.com/q7RxpDV.png (no 500 errors)
Pandirajan 05:40
You search mango and you don’t click anything
Or try pls mobile format
I am saying that ajax live search is not working properly
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Faizan Younus 05:37
Let me test.
Can you share the admin login details?
Pandirajan 05:43
Annachipro.fr/wp-admin
Username: [email protected]
Pwd: Test2021*
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Faizan Younus 05:40
Thanks, I’m checking
This is the issue I’m getting in the error logs due which relates to the search functionality

[Tue Mar 23 04:46:55.829690 2021] [proxy_fcgi:error] [pid 1624:tid 140718479365888] [client 119.157.245.124:49382] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined method WP_Image_Editor_Imagick::colorize() in /mnt/data/home/568108.cloudwaysapps.com/aetmkwajet/public_html/wp-content/plugins/ajax-search-pro/includes/classes/cache/bfi_thumb.php:648\nStack trace:\n#0 /mnt/data/home/568108.cloudwaysapps.com/aetmkwajet/public_html/wp-content/plugins/ajax-search-pro/includes/classes/cache/bfi_thumb.php(48): BFI_Thumb_1_3::thumb(‘https://annachi…’, Array, true)\n#1 /mnt/data/home/568108.cloudwaysapps.com/aetmkwajet/public_html/wp-content/plugins/ajax-search-pro/includes/classes/search/class-asp-search-cpt.php(1588): bfi_thumb(‘https://annachi…’, Array)\n#2 /mnt/data/home/568108.cloudwaysapps.com/aetmkwajet/public_html/wp-content/plugins/ajax-search-pro/includes/classes/search/class-asp-search.php(116): ASP_Search_CPT->post_process()\n#3 /mnt/data/home/568108.cloudwaysapps.com/aetmkwajet/public_html/wp-content/plugins/ajax-search-pro/includes/classes/search/class-asp-query.php(828): ASP_Search->search(‘mango’)\n…\n’, referer: https://annachipro.fr/?s=trs&asp_active=1&p_asid=1&p_asp_data=1&current_page_id=595&woo_currency=EUR&qtranslate_lang=0&filters_changed=0&filters_initial=1&asp_gen%5B%5D=title&asp_gen%5B%5D=content&asp_gen%5B%5D=excerpt&customset%5B%5D=product&customset%5B%5D=product_variation

[Annachi87]

I deactivated to display images and work fine now… Why ? Thanks for your kind reply

When i enable it, it’s NOT working
https://wp-dreams.com/knowledge-base/the-images-are-not-showing-what-is-wrong/

[Annachi87]

Pls ignore the issue… I solved myself.. thanks

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