Error 500 with AjaxSearchPro Plugin

[alicia]

Dear AjaxSearchPro Support Team,

I am experiencing an issue with the AjaxSearchPro plugin on my website. When performing any search using the search bar created with this plugin, I encounter the following error message:

“The request failed. Please check your connection! Status: 500.”

This issue occurs consistently every time I attempt a search.

Could you please assist me in resolving this error? I would appreciate any guidance or troubleshooting steps you can provide.

Thank you for your time and support.

Best regards,
Alícia

• This topic was modified 1 year, 3 months ago by .
• This topic was modified 1 year, 3 months ago by .
• This topic was modified 1 year, 3 months ago by .

[Ernest Marcinko]

Hi Alícia,

Thank you very much for the details, it helps a lot!

I tried to log-in to check the settings, but the username or password is incorrect. Can you please check that?
It’s probably something in the configuration, I will verify that for you.

[alicia]

You cannot access this content.

[Ernest Marcinko]

Thank you Alícia, my mistake!

The settings seem to be all right. Do you use any customizations, custom codes or anything related to Ajax Search Pro by any chance? I’m asking because even empty requests return an error, which usually happens when there is an issue with a customization.

If not, then can you please add temporary SFTP details? I will have to debug through the search process to see where it fails, there is probably an error message which will lead to the solution.

[alicia]

You cannot access this content.

[Ernest Marcinko]

Hi Alícia,

Does the issue go away if the customization is removed?

[alicia]

Hi Ernest,

I’ve already tried removing the customization, but the issue persists and the error is still appearing.

Please let me know the next steps to resolve this.

Thank you for your continued support.

Best regards,
Alícia

[Ernest Marcinko]

Thank you!

Can you please add temporary SFTP details? I will have to debug through the search process to see where it fails, there is probably an error message which will lead to the solution.

[alicia]

You cannot access this content.

[Ernest Marcinko]

Thanks!

The issue is caused by the custom code as it uses the “yoast_get_primary_term_id” function, but the Yoast SEO plugin is disabled, so that no longer exists. I made a modification to it to check if the function exists first:

add_filter(
    'asp_results',
    function ( $results, $id, $is_ajax, $args ) {
        foreach ( $results as $r ) {
			if ( function_exists('yoast_get_primary_term_id') ) {
				// Intenta obtenir la categoria principal amb Yoast
				$main_term_id = yoast_get_primary_term_id( 'category', $r->id );
			} else {
				$main_term_id = false;
			}
            
            
            
            // Si no hi ha categoria principal, obtenim la primera categoria disponible
            if ( empty($main_term_id) ) {
                $terms = get_the_terms( $r->id, 'category' );
                if ( !empty($terms) && !is_wp_error($terms) ) {
                    // Prenem la primera categoria disponible
                    $term = reset($terms);
                } else {
                    continue;
                }
            } else {
                // Si hi ha categoria principal, la utilitzem
                $term = get_term( $main_term_id );
                if ( empty($term) ) {
                    continue;
                }
            }

            // Afegeix la categoria als resultats
            $r->content = 
                '<div class="result-cat-container"><span class="result-cat">'.$term->name.'</span></div>' . $r->content;
        }
        return $results;
    },
    10,
    4
);

[alicia]

Hi Ernest,

Thank you so much for your help and for identifying the issue.

I must apologize – it seems I didn’t test thoroughly before. Had I commented out the code, I would have noticed that the search was working fine. I appreciate your patience and the fix you made to the code.

Thank you again for your prompt support and for resolving the issue!

Best regards,
Alícia

[Ernest Marcinko]

You are very welcome Alícia 🙂 No worries!

[Author]

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