Error message: The request failed. Please check your connection. Status :0

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Error message: The request failed. Please check your connection. Status :0

This topic contains 5 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 3 years, 3 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #22491
    RicheleSanchez
    RicheleSanchez
    Participant

    I set the search to search for exact matches (titles only) and to go straight to the first matching item when pressing the return/enter. Works really well but just before going to the matching page, it shows up this error message : The request failed. Please check your connection. Status :0

    You can try it out on my site – try entering a french word such as “aller” or “maison” to see what I mean.

    The error message is strange because clearly it is working as it then goes directly to the matching page. It’s of putting because it gives the impression there is a problem with my site and also because the error message is in English and no string for it exists in the translation file provided for translation so I can’t translate it (or change it to say something else such as “Working …” or “Going to the page now”)

    I would really appreciate your help with this as otherwise I am really happy with the plugin.

    Richele

    #22493
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    I tried to log-in with the temporary details to check your configuration, but unfortunately it does not seem to be working.

    I also tried to re-create the issue, but I am not seeing this error message. I tried different keywords, but everything seems to be redirecting correctly. Can you please try to clear the browser cache? Let me know!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22496
    RicheleSanchez
    RicheleSanchez
    Participant

    Hi.
    I cleared the browser cache but still have the same error message. It only happens if you hit the return/enter while the search box is still looking for matching tems, ie before the drop down list appears.

    I have attached a video of what I see when I type “aller” (for example) and press Enter (before the drop down list has the chance to arrive).

    I changed the password – hopefully it works now.
    TemporaryAdmin
    Bu%mDL9iLKPguWyzkB8Ocaeq

    #22497
    RicheleSanchez
    RicheleSanchez
    Participant

    Had an upload error so trying again using zip file.

    #22498
    RicheleSanchez
    RicheleSanchez
    Participant

    Can’t seem to upload the video – is there another way I can send the video to you? e.g. e-mail?

    #22506
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    For uploading videos please use either youtube or streamable, as their sizes can be too big for uploading. Streamable is great, as you don’t need an account.
    I have tried to replicate the same way, but I still cannot see that message: https://streamable.com/eddlr
    I am not exactly sure what might be the problem yet.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


Viewing 6 posts - 1 through 6 (of 6 total)

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