Error message

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This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 2 years, 9 months ago.

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  • Author
    Posts
  • August 30, 2020 at 9:55 pm #29185
    Yaniv Cohen
    benny
    Participant

    HI
    Can’t update the plugin, this is the message I’m getting: Update failed: Download failed. A valid URL was not provided.
    Thanks Benny

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    August 31, 2020 at 10:19 am #29198
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Make sure that the plugin license is activated on your site. If that does not work, then try the manual update instead.

    Best,
    Ernest Marcinko
    If you like my products, don't forget to rate them on codecanyon :)


    August 31, 2020 at 12:04 pm #29200
    Yaniv Cohen
    benny
    Participant

    HI
    I know how to do it manually, We have 2 licence and all activate, That problem happened both of them, I thought maybe you should be aware of this problem, maybe other customers have experienced it.
    Any way thak you, All working now
    Benny

    August 31, 2020 at 12:07 pm #29201
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    I will investigate, but there are no other reports of this, and our test servers are working fine as well.

    Best,
    Ernest Marcinko
    If you like my products, don't forget to rate them on codecanyon :)


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