Error Widget attribute filters

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This topic contains 11 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 1 month, 1 week ago.

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #38944
    InsightCreativos
    InsightCreativos
    Participant

    Hello, filter widgets by attribute have stopped working. I have tried everything, deactivate plugins, change default theme and nothing, before it worked and now it doesn’t.

    Can you help me, thank you very much and greetings, Javier.

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    #38953
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Those filters are not generated by our plugin unfortunately, you will have to check where are they originating from, and ask the developers about that.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #38963
    InsightCreativos
    InsightCreativos
    Participant
    You cannot access this content.
    #38965
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Make sure that the search by categories/taxonomy terms feature is enabled.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #39011
    InsightCreativos
    InsightCreativos
    Participant

    hello, I already tried to activate the categories, but it doesn’t work either…

    Thank you very much and regards, Javier.

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    #39015
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Javier,

    That is not that – those are for filtering, but to search by taxonomy terms, please follow the documentation link I sent earlier.
    You don’t need to use those filters, as you are using a different plugin for that, I recommend removing the filters to make sure it does not cause any conflicts either.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #39016
    InsightCreativos
    InsightCreativos
    Participant

    Hi Ernest,

    But it is not possible for the search engine to filter by categories??, right now it does not do it correctly, I am not asking for attributes, but at least categories…?

    Thank You and best regards, Javier.

    #39018
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    I’m sorry, my mistake.

    The screenshot you sent is to search and return categories and other taxonomy terms as results. In the documentation link I sent, it explains how to enable searching post types by categories.

    Please make sure to enable the option suggested in the documentation link, it will resolve the issue to search by categories.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #39020
    InsightCreativos
    InsightCreativos
    Participant

    Hi Ernest,

    Yes, but I have already sent you a screenshot showing you that this option is activated…, you can take a look at the configuration, (you have the credentials to access the site).

    Thank You and best regards, Javier.

    #39021
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    I’m afraid it is not activated, that is a different option. I logged in to check, see: https://i.imgur.com/wu55oKu.png
    Once you turn it on, it will do the trick 🙂

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #39022
    InsightCreativos
    InsightCreativos
    Participant

    WOW…, I´m blind…, thank you very much indeed!!!!
    Best regards, Javier.

    #39023
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    You are welcome, no problem Javier 🙂

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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