Fail Error When Searching and Pressing Enter

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This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 3 months, 1 week ago.

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  • Author
    Posts
  • #39767
    pearanalytics
    pearanalytics
    Participant

    We are not able to get Ajax Search Pro to work when searching, and then hitting the enter button. See video example: https://www.loom.com/share/f599f95b179d42f3b877ed7c14151395

    #39775
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Thank you for the details, it helps us a lot!

    There seems to be an issue with either your template, plugin, firewall or the server. To test, I deactivated the plugin, then visited the search results page. The same issue appears, so it is not in relation with the plugin unfortunately.

    The best way to get around these issues is by turning off all plugins one by one, to see if it starts working again. Also switching the template temporarily to see if it is not related to that.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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