Family name with a nobiliary particle or dash

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Family name with a nobiliary particle or dash

This topic contains 4 replies, has 2 voices, and was last updated by monagraphic monagraphic 4 years, 10 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #14200
    monagraphic
    monagraphic
    Participant

    Good morning,

    Our client told us that there is a problem with the plugin when someone fill a Family name with a nobiliary particle or dash. For example, Le Manio, Le Goff or Camara-Tombini. The results are false or missing.

    How can i fix it please?

    I created for you a special admin user. Otherwise, I can’t give you the FTP’s credentials for security reason.

    Thanks for your answer.

    Regards,
    Yves

    #14201
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Good morning Yves,

    Thank you for the details, but I can’t seem to find the log-in page, can you please link me to it?

    By Family name field you mean user meta field, simply the user name, or is it stored as post meta? Thank you!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #14202
    monagraphic
    monagraphic
    Participant

    Hello Ernest,

    Sorry, here is the login page : https://temporaire.presse.angers.fr/se-connecter/

    By Family Name, i mean that’s content write direct in the content post.

    Thanks.
    Yves

    #14204
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Thank you Yves, I was able to log in.

    Okay, so the problem here is, that by default the plugin uses an ‘OR’ logic on keywords, meaning that any of them can match any field, but not neccesarly both.

    In your case however I would probably recommend a more strict configuration, as you want to exactly match the names and the words.
    Please try one of these configurations:
    – Solution 1, Exact matching: https://i.imgur.com/zqpRhXK.png
    – Solution 2, Exact matching with secondary logic: https://i.imgur.com/xVLDNdX.png
    – Solution 3 (more advanced), Using the index table engine + ‘AND with exact keyword matches’ logic.

    I recommend either Solution 1 or Solution 2.

    For more details, you can check the following documentation links:
    Keyword logics explained
    Index table engine chapters

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #14205
    monagraphic
    monagraphic
    Participant

    Thank you a lot Ernest for this answer. I choose the second solution and it works well.
    I notice my client to check and control.

    Regards,
    Yves

Viewing 5 posts - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.