Fatal Error when activating Ajax Search Pro

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This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 2 months ago.

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  • Author
    Posts
  • #40467
    discoverelearn
    discoverelearn
    Participant

    Hello,
    Trying to activate the latest version of Ajax Search Pro on our site is causing a fatal error. This is the contents of the warning:

    Warning: require_once(/home/u5jo2ejuyl2n/public_html/science-collected.com/education/wp-content/plugins/ajax-search-pro//includes/classes/Autoloader.php): failed to open stream: No such file or directory in /home/u5jo2ejuyl2n/public_html/science-collected.com/education/wp-content/plugins/ajax-search-pro/ajax-search-pro.php on line 44

    Fatal error: require_once(): Failed opening required ‘/home/u5jo2ejuyl2n/public_html/science-collected.com/education/wp-content/plugins/ajax-search-pro//includes/classes/Autoloader.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/u5jo2ejuyl2n/public_html/science-collected.com/education/wp-content/plugins/ajax-search-pro/ajax-search-pro.php on line 44

    Can you tell us why this problem is happening please and what we can do to fix?

    Many thanks

    #40468
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Sure!

    The error indicates a missing file from the plugin folder. Deleting and reinstalling the plugin will resolve this issue for sure.

    Make sure to use the plugin manager to upload and install, do not copy the files via (s)FTP, it is not very reliable, and can result in similar error.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #40469
    discoverelearn
    discoverelearn
    Participant

    Much better results the second time around. Many thanks!
    C

    #40470
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Perfect 🙂 You are very welcome!

    If you don’t mind, I will close this topic soon and mark it as resolved, feel free to open another one if you have other questions or issues.

    If you like the plugin and have not rated already, feel free to leave a rating on your codecanyon downloads page, it’s greatly appreciated.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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