Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Fatal Error when activating Ajax Search Pro
This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko 1 year, 4 months ago.
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- December 8, 2022 at 3:30 pm #40467
Hello,
Trying to activate the latest version of Ajax Search Pro on our site is causing a fatal error. This is the contents of the warning:Warning: require_once(/home/u5jo2ejuyl2n/public_html/science-collected.com/education/wp-content/plugins/ajax-search-pro//includes/classes/Autoloader.php): failed to open stream: No such file or directory in /home/u5jo2ejuyl2n/public_html/science-collected.com/education/wp-content/plugins/ajax-search-pro/ajax-search-pro.php on line 44
Fatal error: require_once(): Failed opening required ‘/home/u5jo2ejuyl2n/public_html/science-collected.com/education/wp-content/plugins/ajax-search-pro//includes/classes/Autoloader.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/u5jo2ejuyl2n/public_html/science-collected.com/education/wp-content/plugins/ajax-search-pro/ajax-search-pro.php on line 44
Can you tell us why this problem is happening please and what we can do to fix?
Many thanks
December 8, 2022 at 3:33 pm #40468Hi,
Sure!
The error indicates a missing file from the plugin folder. Deleting and reinstalling the plugin will resolve this issue for sure.
Make sure to use the plugin manager to upload and install, do not copy the files via (s)FTP, it is not very reliable, and can result in similar error.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
December 8, 2022 at 3:38 pm #40469Much better results the second time around. Many thanks!
CDecember 8, 2022 at 3:41 pm #40470Perfect 🙂 You are very welcome!
If you don’t mind, I will close this topic soon and mark it as resolved, feel free to open another one if you have other questions or issues.
If you like the plugin and have not rated already, feel free to leave a rating on your codecanyon downloads page, it’s greatly appreciated.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
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