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filter results not working

Home Forums Product Support Forums Ajax Search Pro for WordPress Support filter results not working

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  • #56831
    Steven EmerySteven Emery
    Participant

    i have a filter search on the left of the page (with checkboxes), and the results on the right. when i’m testing checking only certain boxes (topics) it always shows all the results

    #56847
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    The most likely cause might be showing items which doesn’t belong to any of the categories. You can turn that off here.

    #56848
    Steven EmerySteven Emery
    Participant

    all the items are linked to categories. I’m also getting an issue where there are only 2 showing up when all the checkboxes are ticked, or if i’ve ticked 2 options (and i know there are 4 posts in these in total), i’m only getting 2 results.

    #56854
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Okay, in that case I suspect the incorrect logic is used. By default when a checkbox is unchecked, then it is treated as exclusion – so anything belonging to that category (even if belonging to other categories) is excluded.
    Try this logic instead.

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