Filters Broken on mobile

This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 1 year ago.

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  • #41270
    firstclassreece59
    firstclassreece59
    Participant

    Hello,

    Our ajax search pro filters do not work on any mobile devices. Here is a video of the issue on action, and an empty console log:
    https://streamable.com/ynn99z

    I have disabled all plugins except the ones necessary to run the website and keep ajax pro and the custom post types working.

    Can you please help us resolve this? The website I sent you is for staging so please feel free to play with it.

    Thank you!

    #41278
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Thank you very much for the details!

    I have logged in to check, and the issu was caused by minor misconfiguration/conflict. I have changed this setting from “Hidden Setting” to “Same as desktop”.

    Because the settings state was forced invisible, but the search bar was also forced to be hidden the plugin didn’t execute the init script for the mobile view. Now it should be all right.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #41283
    firstclassreece59
    firstclassreece59
    Participant

    Perfect, thank you!

    #41289
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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