Filters not working

[JValens98]

Dear support,
I am using the Ajax Search Pro for WordPress plugin.
Unfortunately this presents some problems. In particular, the filters by author (ACF Field) and keyword does not work.
Page: https://www.emorproject.org/gateways-to-torat-hayim/

Can you check it out please?

[Ernest Marcinko]

Hi,

Thank you for the details!

Unfortunately the login details does not work. Can you please check that?

[JValens98]

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[Ernest Marcinko]

Thank you, I have found the problem. The wrong operator was selected for the filter, I have changed it: https://i.imgur.com/hRT2XcT.png
Now it should be okay.

[JValens98]

Hi Ernest,
thanks for the change.
Could you also check the keywords field?

• This reply was modified 3 years, 9 months ago by JValens98.

[Ernest Marcinko]

The keywords field seems to be okay, I tried a few selections. What exactly is the problem with it?

[JValens98]

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[Ernest Marcinko]

Sure Rosa!

Can you please check the back-end details? I tried to log-in but it’s not longer working. Thank you!

[JValens98]

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[Ernest Marcinko]

You cannot access this content.

[JValens98]

You cannot access this content.

[Ernest Marcinko]

Thank you!

I found the issue. Because there are inclusions set by categories, the taxonomy checkbox logic was way too strict, I have changed it here: https://i.imgur.com/TW9UC47.png

[JValens98]

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[JValens98]

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[Ernest Marcinko]

Sure!

I think previously you had an inclusion for Welcoming Shabat category: https://i.imgur.com/BcOU3sO.png
I have added it back, and it seems to give results now.

[Author]

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