Fixing not appearing images in results

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This topic contains 4 replies, has 2 voices, and was last updated by

 
Participant
8 years, 2 months ago.

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  • #751

    Participant

    Hello, i wrote about not appearing image problem in last topic. Could you please login to my website and try to solve mentioned problem? Thank you.

    #754

    Hi!

    Can you also provide temporary ftp access? I’m working on this for like 3 hours, but it’s very slow through the plugin editor, and also I made a syntax error in the plugin file, now it doesn’t allow me to fix it, so I deactivated the search.

    The problem is, that somehow the image files are getting corrupted until the search recieves them. The files are there, but the search is unable to create a thumbnail. This can be a server issue, plugin compatibility issue, php issue, so I’m still not sure. This is a very uncommon issue, I’m not sure there is a solution, but I will try my best.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #756

    Participant

    I created ftp user with the same credentials. Username is [email protected]… with the same password. Ftp address is just my domain.

    #757

    Oh, mystery solved. There was nothing wrong after all. The reason why the images are not showing, it’s because the site is protected with htaccess username/password and the search script and all the other php scripts are no authorized to access the files. The search tried to create a thumbnail image, but instead of the source image he recieved an error message. Once you remove the htaccess protection, it will work 🙂

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #758

    Participant

    That’s great! Now you should update your FAQ 🙂 Thank You!

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