Help with automatic ajax update

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This topic contains 5 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 6 years, 2 months ago.

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  • #8762
    EmilyFascinate
    EmilyFascinate
    Participant

    I’m trying to see how to set up automatic updates, but it looks like the knowledge base is down. I have my purchase code, I just need to know where to place it.

    Thank you for your time.

    #8763
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    Please check this documentation chapter: https://goo.gl/crofpL
    It’s a step-by-step guide on how to activate automatic updates. I hope it helps!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #8764
    EmilyFascinate
    EmilyFascinate
    Participant

    Thank you for the quick reply. When going to the Help and Updates tab, I do no see a purchase code section. I’m attaching a screen shot of what I do see.

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    #8766
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    You are welcome!

    Automatic updates are only available after version 4.8.2. In this case you will have to update manually. It’s basically a re-download and re-installation of the plugin. Please follow this brief guide for that: https://goo.gl/AG4cCM

    After the manual update, the new feature will appear, where you will be able to activate your purchase code.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #8767
    EmilyFascinate
    EmilyFascinate
    Participant

    Thank you again, when clicking on the URL (https://goo.gl/AG4cCM) it seems to not be working though. It says the site cannot be reached.

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    #8769
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    That’s strange. The documentation host might have issues I guess. It’s working for me, even via a proxy server. Maybe they have IP black-list issues or something similar. One other thing you can try is to refresh the url by pressing CTRL + SHIFT + R to clear the DNS cache on your browser.

    If that doesn’t work, try it on this proxy URL, it should work.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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