HELP

[jvc1375Participant]

whitescreen after plugin enabled.
How can I remove the plugin? I tried deleting it from the plugin folder, still have a white screen.

[Ernest MarcinkoKeymaster]

Hi!

It’s only possible by deactivating all the plugins via the database. Log in to your phpmyadmin or some equivalent database client and run the following query:
UPDATE wp_options SET option_value = "" WHERE option_name = "active_plugins";

Let me know how it goes!
Also I’m not sure if it is only the search responsible entirely for white screen. Never had such issue before.
After deactivating all plugins, try to enable only the search, and if there is no white screen, then perhaps there is a conflict between plugins.

• This reply was modified 10 years, 10 months ago by  Ernest Marcinko.

Best,
Ernest Marcinko
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[jvc1375Participant]

Hi, I fixed the issue. The problem was a misplaced folder from a migration. Very sorry to contact you but thank you for your prompt reply.

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