Hide empty terms not working

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This topic contains 2 replies, has 2 voices, and was last updated by Freshy Sites FreshySites 5 months, 2 weeks ago.

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  • #37606
    Freshy Sites
    FreshySites
    Participant

    NOTE: This is a multi-site. (SFTP path is /wp-content/themes/ii), our login and the one provided here are not super admins, so we don’t have access to the Plugins in the backend.

    Hello,

    I believe this inquiry is a lot like a past support ticket:
    https://wp-dreams.com/forums/topic/show-only-terms-that-are-assigned-within-filters/

    However, the “Hide empty terms?” toggle is there and toggled on, but doesn’t seem to be working.

    When Interior is selected, only the following products should be there:
    Demountable Walls
    Glass & Glazing
    Raised Access Flooring
    Soundmasking
    Underfloor Air Distribution

    When Exterior is selected:
    Pavers
    Storefronts & Curtain Walls

    Is this just a matter of updating the plugin? If so, it will need to be uploaded through SFTP. Do I just delete the current “ajax-search-pro” folder in the plugins folder and replace with a fresh download from codecanyon (unzipped first)?

    Thanks!

    #37616
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    I’m afraid this is not possible – as dynamically updating filters based on previous selections are not possible yet. You should however always update the plugin to the latest release, you can find the guides here.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #37618
    Freshy Sites
    FreshySites
    Participant

    Gotcha, ok thank you!!

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