Huge symbols on mobile

This topic contains 4 replies, has 2 voices, and was last updated by

 
Keymaster
1 year, 12 months ago.

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  • #25361

    Participant

    Hi, i couldn’t find anything on your site about this – the search works fine, but on the mobile phone huge symbols appear which make it impossible to use. Screenshots attached.

    What can we do about it?

    Thanks for support, Bernd

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    #25366

    Hi,

    Thank you for the details, it helps a lot!

    The issue is being caused by a 3rd party script, but I am not sure which one exactly. I am suspecting the navigation menu handler, as all of the plugin elements are being modified, classes are being prefixed with the “sidr-class-” prefix, like so: https://i.imgur.com/9QPsB9W.png

    That basically disables the styling, as these classes are not defined in the stylesheets.
    I would recommend asking the theme developer about this, or perhaps the nav menu plugin developer (if you use any). They should be able to suggest to disable this behaviour.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #25383

    Participant

    Thanks for caring. The I deactivated “User Menus” by Code Atlantic, that did not change the problem. So I contacted the supported-team of the theme (Voice / meksq) and am waiting for answer.

    #25424

    Participant
    You cannot access this content.
    #25443
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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