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I don't succed in making the plugin work…

Home Forums Product Support Forums Ajax Search Pro for WordPress Support I don't succed in making the plugin work…

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  • #41942
    VanXVanX
    Participant

    Hi,

    I bought your plugin today but i don’t succed in making it work.
    I can’t do nothing, except displaying the input field with the submit button.

    I first installed it in local in wamp, i activated the plugin with my purchase code.
    Nothing worked.
    I coudn’t display category checkbox in frontend search setting.
    Not working in the preview, and not working in post with the shortcode.

    So i tried to disable all the other plugins,
    i switched the theme
    I reinsalled the plugin…
    Nothing worked

    So i decided to try it in live on the real site.
    i desactivated the plugin from my local site, and activated the plugin in the live site…

    I had a message of denied access du to mkdir permission,
    I read the topic : https://wp-dreams.com/forums/topic/mkdir-issue/
    so i put the cache folder in 705…
    But nothing worked same same…

    Please can you help me to make it work ??

    • This topic was modified 3 years, 2 months ago by VanX.
    • This topic was modified 3 years, 2 months ago by VanX.
    #41952
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    Thank you for all the details, it helps us a lot.

    I checked the search bar on the given URL, luckily it seems to work all right, I don’t see any error messages.

    If you are trying to create filters, I recommend checking this documentaiton first – it explains step-by-step how to do it. I especially recommend checking the taxonomy term filters documetnation, that is very likely what you are looking for.

    #41957
    VanXVanX
    Participant

    OK thank you.

    I had to activate “Set the search settings to visible by default” to make it work…

    I bit complicated for a non english customer.
    There is so many settings.

    How can i use the plugin in local, in wamp, because i have only one licence.
    Have i to activate/desactivate the licence each time from the livesite/localsite ?

    #41975
    Ernest MarcinkoErnest Marcinko
    Keymaster

    No need to activate for the local site – the license activation only affects automatic updates, it will not limit the plugin in any way.

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