Installation failed

This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 2 months, 2 weeks ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #36975
    prunevielle
    prunevielle
    Participant

    Can’t install the plugin. Got the following error

    Unpacking the package…
    Installing the plugin…
    The package could not be installed. No valid plugins were found.
    Plugin installation failed.

    I’m not going through the hassle of deactivating all the other plugins to find out why it doesn’t work.

    Please refund me

    Thanks

    #36976
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Please follow the installations instructions here: https://documentation.ajaxsearchpro.com/installation-instructions

    You may have downloaded the wrong package. Codecanyon offers two downloads, and the first one is not installable.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #36980
    prunevielle
    prunevielle
    Participant

    Indeed , I have been able to install it but it doesn’t perform as expected.
    I need a search engine that can search through Smash Ballon Facebook Feed and unfortunately Ajax Search Pro does not.
    you can see it for yourself here:
    https://www.linianutrition.com/news/
    Therefore I will maintain my refund request
    Thanks

    #36981
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Sure, no problem. You can request a refund via this URL.

    Please note, that we follow our seller platform refund policy.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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