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Internet Explorer problems after update.

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Internet Explorer problems after update.

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  • #19496
    JoshHHJoshHH
    Participant

    Hi there,
    before giving all the credentials just a question: since the latest update the search system doesn’t function in Internet Explorer. Is that something you are aware of or is this ‘my special problem’?

    Though I know that Internet Explorer is outdated, there are still people using it and now they cannot get in contact with our workers anymore.
    Please let me know if there is a solution available.

    Kind regards,
    Josh Haijer

    #19497
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi Josh,

    It should actually work, thank you for letting us know. I checked on your website, and there is a minor syntactical error in one of the script files. Other browsers somehow does not care, but IE fails at that point. I was able to replicate the issue on a local server as well.

    If you want to fix it manually for now, then please follow the steps below:
    1. Open up the wp-content\plugins\ajax-search-pro\js\nomin\jquery.ajaxsearchpro.js file on your server
    2. Replace it’s content with this.
    3. Save the file
    4. Make sure to have this option set to ‘Non-minified’.
    5. Clear all layers of cache.

    Once the cache is cleared, it should start working again. I will make sure to include this fix in the upcoming release of course.

    #19498
    JoshHHJoshHH
    Participant

    Hi Ernest,
    thank you for your cooperation. It all works fine now!
    Kind regards,
    Josh Haijer

    #19504
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You cannot access this content.

Viewing 4 posts - 1 through 4 (of 4 total)
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