Issues with relevance

This topic contains 17 replies, has 2 voices, and was last updated by

 
Keymaster
3 months, 1 week ago.

Viewing 15 posts - 1 through 15 (of 18 total)
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  • #22642

    Participant

    I created a ticket on August 15, 2018 at 1:04 pm (post #18974) and was receiving help from Ernest Marcinko. I am hoping he can help review the previous ticket because the issues are happening again! I’m not sure if it was caused by updating the plugin, but I need Ernest’s assistance to help debug again.

    Thank you!

    #22658

    Hi,

    If there was a direct change on the code via FTP by me, then a plugin update would definitely override that. Do you happen to have a back-up copy of the affected files by any chance from the last few months?
    I’m asking because I don’t fully remember what exactly I did, as I answered a couple of hundred tickets in the meantime. I recall it was something with a custom field priority, but I am not exactly sure what it was.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22665

    Participant

    Ernest,

    Exactly, it was with custom field priority. I can revert to an older version of the site, but I would like to ensure this doesn’t happen each time the plugin is updated. Below is our conversation we had a few months ago – of course I didn’t expect you to remember every detail!

    https://wp-dreams.com/forums/topic/issues-with-relevance-etc/

    Thank you for your help!

    #22671

    Hi,

    Unfortunately this will happen with each update, as I had to directly modify one of the core plugin files for this requirement. Usually I try to somehow add a permanent way for future updates, but in this case I cannot do that, the change is too specific. I’m afraid the only way to have this change in this case is to not to update the plugin, as it will override the core files.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22673

    Participant

    Ok got it. Can you help update the file to the way it was since I already updated the plugin? I can provide FTP access.

    #22674
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22676

    Participant
    You cannot access this content.
    #22677
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22678

    Participant

    Can you try now?

    #22697
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22703

    Participant
    You cannot access this content.
    #22705
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22706

    Participant
    You cannot access this content.
    #22707
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #22708

    Participant
    You cannot access this content.
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