Links are missing, and another issue

[nelliParticipant]

Hey there,
I’ve been using the plugins for two weeks, it worked perfect until today.
In the URL I sent you you can see that all the posts from the plugins are missing…
In all the other posts in the site – it works great, also in 2 scheduled post I have for this week, what’s the problem?

and another question, can the “authors name” can be the “nickname” and not the “username”?

Thanks

• This topic was modified 9 years, 8 months ago by  nelli.

[Ernest MarcinkoKeymaster]

Hi!

Try to open up the plugin settings and save them without changing anything. It should clear the plugin cache. If you have any caching plugins active, you should try to clear that cache as well.

If that doesn’t help, then I might need temporary admin/ftp access as well to run a quick debugging to find out what’s the problem.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[nelliParticipant]

Hey Ernest, thank you for your quick reply.
I tried to “save all tabs!” as you instructed and it didn’t help. I tries to clear my other plugins as well.
how can I send you the details or FTP login?

[Ernest MarcinkoKeymaster]

You can edit your first post and add the admin and ftp details there, or you can attach a .txt file to your next post with the details. Both methods are safe.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[nelliParticipant]

Ok, I re-edited the post.
Thank you!

[nelliParticipant]

?

[Ernest MarcinkoKeymaster]

Hi!

After logging in I can only see an empty folder. (tried both with FTPS explicit and simple FTP as well, both empty folders). Could you please check the credentials?

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[Author]

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