Lost page descriptions in the results

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Lost page descriptions in the results

This topic contains 4 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 2 years ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #28804
    veenm82
    veenm82
    Participant

    Dear people

    Since your last update, my search results do not show a part of a description of the pages anymore. In between i reindexed, put on and off the otions, but without results

    Please help!

    Thanks a lot in advance

    Martin

    #28805
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Martin,

    Thank you for reporting the issue. Unfortunately I cannot replicate this on our test servers for some reason. I checked the code, and it seems to be fine as well.

    Can you please add temporary FTP details? I will have to debug the plugin code line-by-line to check what happens exactly.
    Thank you!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #28806
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Nevermind, I believe I found the problem – it was only apparent when the results grouping was enabled.

    We are releasing a hotfix update shortly, that will resolve the problem.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #28807
    veenm82
    veenm82
    Participant

    Hello Ernest,

    I was just restoring my backup from yesterday. thought you were off line 🙂 Thanks a lot i waiting for your update 🙂

    All best!

    #28808
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    You are welcome, and thank you for letting us know about this bug.

    The updated plugin is available on codecanyon, should be available on the automatic updater within a few hours as well.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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