mobile device

[kliping]

Hello, with my mobile device I see very bad http://prntscr.com/m5fy87 can you help me please?

and until my device android i see https://vitaprogram.com/video.mp4

why?

[Ernest Marcinko]

Hi,

I am not sure, I have a similar resolution mobile, but I don’t see the same issue. It might be a custom CSS or styling issue.
Try clearing the mobile browser cache, and if that does not help, then:
– 1. Try changing the image size a little bit. Try different values as well.
– 2. If 1. does not work, then try turning off the custom scroll script here.

I have searched previous support tickets if anyone had a similar issue, but unfortunately I could not find anything similar.

[kliping]

Where is this option please?

[Ernest Marcinko]

Hi,

2. Sorry, it is under the Compatibility Options submenu: https://i.imgur.com/b7xvAFE.png

[kliping]

Why my menu is not responsive? http://prntscr.com/m5ovop

there are any solution please?

very thanks.

[kliping]

Can you help me please?

[Ernest Marcinko]

Hi,

Sorry about the late response. I have tried to come up with a solution, but this appears to be a core issue with the current release, I will have to investigate it and correct it in the next release.

In the meantime, can you try this custom CSS:

.asp_s {
    max-width: 80% !important;
}

[kliping]

I see http://prntscr.com/m5xt1w

Can you fix it a little?

[Ernest Marcinko]

Hi!

Sure, try changing this option to ‘auto’: https://i.imgur.com/5uwEiNU.png

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