Mobile vs. desktop experience

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This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 6 years, 11 months ago.

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  • Author
    Posts
  • #13083
    Chris Corbett
    Chris Corbett
    Participant

    Settings: Mobile Behavior > Action when tapping the return button (search icon on virtual keyboard) is set to: Redirect to: Results Page

    Issue:
    On mobile (iPhone) or Tablet (iPad).
    We want users to have the same experience on desktop where you press enter or click search – it takes you to the results page. However this is not happening on mobile or tablets. Instead what is happening is, the user gets a list of results in a dropdown.

    How can we fix this issue or is this a bug within the plugin?

    • This topic was modified 6 years, 11 months ago by Chris Corbett Chris Corbett.
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    #13104
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    It is doe to a known issue with the latest release, where I was trying to fix another mobile related bug.

    To resolve it, a small custom code snippet is needed. Place this code to the functions.php file in your active theme directory (copy from line 3):

    (please make sure to have a full site back-up before making any changes to your site code!)

    Let me know if you need help with implementing it.
    I hope this helps!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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