New Listing is not showing in the search results and Age range bar not working

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This topic contains 22 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 3 years, 6 months ago.

Viewing 15 posts - 1 through 15 (of 23 total)
  • Author
    Posts
  • #21394
    Melbourn
    Melbourn
    Participant

    Hi, I have many artist added on my site and all of them can be searched through the frontend but I recently added two artists on my site but none of them are showing into the search results. Also the age range trigger is not working on the frontend. Please check and let me know what is the issue.
    Here is the URL again
    http://melbournevoicesmanagement.com.au

    Thanks alot

    #21400
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    The artists are not showing up, because their age and gender is not set on the editor screen: https://i.imgur.com/wKe05qw.png
    If you still want to include artists that does not meet the filter criteria, because the field is not set, you can enable this option: https://i.imgur.com/ACHJd5t.png

    The slider handles were a visual bug, I have changed the filter layout from column to flex, now it should be visible and working.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #21419
    Melbourn
    Melbourn
    Participant

    Thank You, Also when I click on Artist by name and click an artist name then its showing unwanted results. I just want to show the correct result here. check the attached screenshot.

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    #21431
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Those seem to be taxonomy term results, which are not affected by custom fields, because there is no connection to them. If you don’t need those results, then make sure that nothing is selected under the General Options -> Sources 2 panel: https://i.imgur.com/OIy47As.png

    That will do the trick.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #21441
    Melbourn
    Melbourn
    Participant

    ok Also when I type unknown word for example America or Amazon etc. then it shows No results found but it shows suggestions like Di you mean?

    Can we disable these suggestion so its just show “No result”

    Thanks alot

    #21443
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Sure, you can turn them off under the Autocomplete & Suggestions panel. Related documentation here.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #21468
    Melbourn
    Melbourn
    Participant

    Thank you. There is one more issue when I select Artist by name then it show no result.

    For example

    You can select lisa woodwork from artist by name list and it shows no user found.

    #21473
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    It seems that the ‘Artist By Name’ custom field is not set for Lisa Woodbrook. I have tested this via the advanced fields, and it seems to be missing: https://i.imgur.com/M3WmeqD.png
    Once it’s set, it should work.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #21476
    Melbourn
    Melbourn
    Participant

    From where I can set this field Artist by name for her?
    As I can see its added into the ajax search pro already.
    See attached screenshot

    Attachments:
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    #21486
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    The custom field should be available on the Artists post editor screen somewhere. If it’s not visible, you might have to ask the theme author, as it’s probably managed somewhere in there.

    You can also simply try to save the Lisa Woodbrook post, and might automatically update.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #21488
    Melbourn
    Melbourn
    Participant

    I already typed Lisa Woodbrook’s detail in custom fields that are available on her page. I had to add these fields because in the new version of the theme those custom fields were gone which were automatically showing.
    So I had to create new custom fileds using advance custom fields plugin.
    Please suggest what should i do?

    #21490
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Okay, so the name field is not available anymore?

    In that case, maybe using ACF to create a name field, and enter the names there as well. That will be always accessible, and can be used in the filter as well.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #21491
    Melbourn
    Melbourn
    Participant

    Yeah those are not available.
    But I created the new fields with titles Age and Gender.
    Yes I did the same so why its not working?

    #21492
    Melbourn
    Melbourn
    Participant

    Can you please look at the site backend once and check?

    #21493
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    I can’t see the name custom field within the ACF list, so I don’t know, this is all I can see there: https://i.imgur.com/iPTzUCP.png
    Did you create the ‘Artist By Name’ custom field? I am not sure where it comes from, by default that field should not exist, so it must have been created somewhere. That is why I’m guessing it’s a theme related field, or something like that.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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