no search results breaks results page

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This topic contains 2 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 2 months, 2 weeks ago.

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  • #47696
    rubberducky
    rubberducky
    Participant

    SFTP port is 2222

    This is our dev server so feel free to test.

    The issue we are having and have not been able to resolve with any setting change is the following

    https://devsfk.wpengine.com/ click the search icon.

    works (use search term “ring”)
    if you type ring it will auto show results
    If you press enter on the keyboard it takes you to woo search results and everything works correctly

    Breaks (use search term “bob”)
    if you type bob it will auto show no results but not break
    if you press returns it takes you the the results page that should be the woo results but now the page breaks

    you can view here https://www.awesomescreenshot.com/video/26409199?key=46f5b8963cac16c97c4e9a61e1dadc4d

    #47697
    rubberducky
    rubberducky
    Participant

    we added a test page with just the short code to eliminate any variable issues due to the search being in the modal.

    https://devsfk.wpengine.com/test-2/?preview_id=84218&preview_nonce=0bf5d7b8e8&preview=true

    further testing finds that there is an issue with Premium Addons for Elementor (we have the pro version but it breaks with just the free version too). If we disable this plugin the no results page works correct but we have many elementor elements from this plugin all over the site.

    #47719
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Thank you for the details!

    I tried to log-in to test, but the login details are not working (user not found).

    The plugin does not change the layout/behaviour of the results page, it should not cause any problems. To test, I suggest disabling the plugin temporarily and checking if the results page changes in any ways. If all goes well you should get the same output (layout) even if the plugin is inactive.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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