- December 21, 2022 at 5:44 pm #40623
We are experiencing a situation, searching products (simple and variable) by SKU number, but not all variations of variable products are coming up as result.
Example of variable:
– parent sku: UPPER_CLASS_Folienballon_Happy_Birthday_VM10210981 – This is fine, it’s appearing as a result
– variation one: 10210981 – This is fine, it’s appearing as a result
– variation two: 10210982 – This is not ok, it isn’t appearing as a result
To mention, that we are using a search engine as “Index table”, and all mentioned SKU numbers from “Example of variable” are indexed.
Attached few screenshots to help you to understand it better.
Attachments:You must be logged in to view attached files.December 22, 2022 at 2:54 pm #40630
Just to make sure that this is not in relation to previously fixed issues, please update the plugin to the latest release: 4.24.2
You are using a very outdated version, it is 22 releases from the current version. Please be careful when updating, I strongly recommend backing up everything.
After the update clear all layers of cache and try to re-index everything and test again. It is very likely to resolve the issue.Best,
If you like my products, don't forget to rate them on codecanyon :)
December 23, 2022 at 10:16 am #40636
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