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Hi,
We are experiencing a situation, searching products (simple and variable) by SKU number, but not all variations of variable products are coming up as result.
Example of variable:
– parent sku: UPPER_CLASS_Folienballon_Happy_Birthday_VM10210981 – This is fine, it’s appearing as a result
– variation one: 10210981 – This is fine, it’s appearing as a result
– variation two: 10210982 – This is not ok, it isn’t appearing as a resultTo mention, that we are using a search engine as “Index table”, and all mentioned SKU numbers from “Example of variable” are indexed.
Attached few screenshots to help you to understand it better.
Hi,
Just to make sure that this is not in relation to previously fixed issues, please update the plugin to the latest release: 4.24.2
You are using a very outdated version, it is 22 releases from the current version. Please be careful when updating, I strongly recommend backing up everything.After the update clear all layers of cache and try to re-index everything and test again. It is very likely to resolve the issue.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
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