Not all product variations appearing as result

[niumalta96]

Hi,

We are experiencing a situation, searching products (simple and variable) by SKU number, but not all variations of variable products are coming up as result.

Example of variable:
– parent sku: UPPER_CLASS_Folienballon_Happy_Birthday_VM10210981 – This is fine, it’s appearing as a result
– variation one: 10210981 – This is fine, it’s appearing as a result
– variation two: 10210982 – This is not ok, it isn’t appearing as a result

To mention, that we are using a search engine as “Index table”, and all mentioned SKU numbers from “Example of variable” are indexed.

Attached few screenshots to help you to understand it better.

[Ernest Marcinko]

Hi,

Just to make sure that this is not in relation to previously fixed issues, please update the plugin to the latest release: 4.24.2
You are using a very outdated version, it is 22 releases from the current version. Please be careful when updating, I strongly recommend backing up everything.

After the update clear all layers of cache and try to re-index everything and test again. It is very likely to resolve the issue.

[niumalta96]

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