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Participant
6 years ago.

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  • #7127

    Participant

    As I said in comments there are 2 errors:

    1. The “try these” do not work

    2. I do not see the description (excerpt) for the search results

    • This topic was modified 6 years ago by  Ernest Marcinko. Reason: moved FTP details here
    #7131

    Hi!

    1. It works on the back-end, so it’s definitely an aggressive override causing it. I cannot locate which one, but I have a solution 🙂
    Place the following script to the footer.php of you active theme just before the closing body tag: http://pastebin.com/raw/VzmiUDVK

    It’s basically a a mildly modified version of the script that handles the clicking on the “try these” keywords. It directly connects to the “try these” links, removing other handlers.

    2. Your configuration seems to be correct, so it’s definitely a bug. Can you please provide temporary FTP as well? I will have to do some debugging on the plugin files to find where the issue is.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #7134

    Participant

    1. Works now. Thank you!

    2. Ok. * admin edit

    Cheers

    • This reply was modified 6 years, 1 month ago by  Tio Trom.
    • This reply was modified 6 years ago by  Ernest Marcinko. Reason: *admin edit: moved ftp details to initial post
    #7168

    Hi!

    Sorry for the late response, I recieved a peak amount of requests, I just got to you.

    I have found the problem, it was indeed an issue with the plugin. I have fixed it on your server and I’m going to implement it to the next release as well so it won’t happen again.

    I’ve also found a problem with the height of the elements, so I have added the following custom CSS code to fix it:

    .horizontal .resdrg .item {
        height: auto !important;
    }

    The results only allowed static height, but then the description was cut off for some items. This code allows to stretch to the highest item height without cutting off the rest of the description.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #7181

    Participant

    Thank you!

    I have 2 more questions though:

    1. I do not see the words being highlighted in the search result, and I selected them to be.

    2. Is it possible to display the excerpt instead of the content surrounding the keywords?

    #7182

    Hi!

    1. Yes, it is a known issue with horizontal and polaroid results with the current release. It’s getting fixed in the next release very soon.

    2. Yes it is possible, you can change that on the advanced options panel: https://i.imgur.com/0cUx50e.png

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #7183

    Participant

    Perfect. Thank you! And sorry one more question: how can I make the results’ title upper case? I can’t find such an option.

    #7186

    No option for that, but there is a CSS trick to convert it to upper case.

    I added the following custom CSS rule to convert the title to upper case:

    a.asp_res_url {
       text-transform: uppercase !important;
    }
    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #7187

    Participant

    Ok thank you. Great support!

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