open_basedir restriction in effect

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This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 6 years, 7 months ago.

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  • #15128

    The connection is done using SMFT. I use Cyberduck or command line.


    When I try to activate the plug-in i get the following error:

    Plugin could not be activated because it triggered a fatal error.
    Warning: file_exists(): open_basedir restriction in effect. File(/) is not within the allowed path(s): (/home/admin/web/ in /home/admin/web/ on line 1608

    I have tested with other theme I still get the same error. I really do not know what to do. I do not want to try anything else myself.

    Ernest Marcinko
    Ernest Marcinko


    This sounds like that one of the plugin files might be corrupted.

    Can you please
    – delete the plugin via the plugin editor
    – re-download it from
    – and then try the newly downloaded version?

    If there was a currupt file within the download archive, this should solve the issue.

    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)

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