This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko 1 year, 8 months ago.
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Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Options for pro plugin disabled
This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko 1 year, 8 months ago.
I cannot select the Theme & Styling and other buttons as they are disabled.
I did buy the pro plugin
Hi,
Thank you for the details, it helps a lot!
The issue caused by a 3rd party plugin “JS Help Desk”. It loads it’s stylesheets on our plugin back-end as well, and adding additional CSS rules, which then cause the problem: https://i.imgur.com/9cnr9SZ.png
That file should not be loaded there, or the CSS rule should be more specific so it does not override unwanted elements. Disabling the plugin even temporarily will resolve the issue.
Best,Thank you. Plugin disabled
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