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Options for pro plugin disabled

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Options for pro plugin disabled

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • #38485
    GerritOlivierGerritOlivier
    Participant

    I cannot select the Theme & Styling and other buttons as they are disabled.

    I did buy the pro plugin

    #38486
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    Thank you for the details, it helps a lot!

    The issue caused by a 3rd party plugin “JS Help Desk”. It loads it’s stylesheets on our plugin back-end as well, and adding additional CSS rules, which then cause the problem: https://i.imgur.com/9cnr9SZ.png

    That file should not be loaded there, or the CSS rule should be more specific so it does not override unwanted elements. Disabling the plugin even temporarily will resolve the issue.

    #38488
    GerritOlivierGerritOlivier
    Participant

    Thank you. Plugin disabled

    #38489
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You cannot access this content.

Viewing 4 posts - 1 through 4 (of 4 total)
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