Options for pro plugin disabled

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This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 3 weeks ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #38485
    GerritOlivier
    GerritOlivier
    Participant

    I cannot select the Theme & Styling and other buttons as they are disabled.

    I did buy the pro plugin

    #38486
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Thank you for the details, it helps a lot!

    The issue caused by a 3rd party plugin “JS Help Desk”. It loads it’s stylesheets on our plugin back-end as well, and adding additional CSS rules, which then cause the problem: https://i.imgur.com/9cnr9SZ.png

    That file should not be loaded there, or the CSS rule should be more specific so it does not override unwanted elements. Disabling the plugin even temporarily will resolve the issue.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #38488
    GerritOlivier
    GerritOlivier
    Participant

    Thank you. Plugin disabled

    #38489
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


Viewing 4 posts - 1 through 4 (of 4 total)

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