PHP Error

[meeekz]

Php error – please see attachment

I tried to adjust compatibility settings without success.

[Ernest Marcinko]

Hi!

I don’t see attachments on your post.

Can you please re-upload the attachment? To make sure, you can zip the file as well, so the security filter wont catch it as malicious code.

PHP errors are extremely rare and almost exclusively happen if the plugin was not installed or uploaded correctly. Please try to re-install the plugin, it might solve the problem.

Also, if you could provide a site url, back-end login details and FTP details, it would help resolving the issue.

[meeekz]

I re-installed, but did not correct the problem.

http://10hopecommunity.com
Backend: TestAdmin Admin70?jr6U*
FTP Username: [email protected]
FTP Server: http://ftp.10hopecommunity.com
FTP & explicit FTPS port: 21
Admin70?jr6U*

[meeekz]

Disabled plugin

[Ernest Marcinko]

Hi!

Looks like something with the thumbnail generator script, never seen this issue before.

I’m not able to connect via the FTP to fix the issue, can you please check the details? (I used FTPS explicit, port 21)

[meeekz]

I just rechecked it and was able to connect using Filezilla. Same credentials

[Ernest Marcinko]

Hi!

It must have been the FTPS, I tried simple FTP and it’s indeed working.

I made a tiny correction on the plugin code, the error message should be fixed now 🙂

[meeekz]

Perfect. Thanks very much.
If I need to re-apply the code fix when an update occurs. Please let me know what I need to modify.

Thanks,.
mika

[Ernest Marcinko]

You are welcome!

No worries about the updates, I’m including this solution in the future ones.

[meeekz]

Great. Thanks very much

[Author]

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