PHP Error

This topic contains 9 replies, has 2 voices, and was last updated by  meeekz 3 years, 3 months ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #5910

    meeekz
    Participant

    Php error – please see attachment

    I tried to adjust compatibility settings without success.

    #5918

    Ernest Marcinko
    Keymaster

    Hi!

    I don’t see attachments on your post.

    Can you please re-upload the attachment? To make sure, you can zip the file as well, so the security filter wont catch it as malicious code.

    PHP errors are extremely rare and almost exclusively happen if the plugin was not installed or uploaded correctly. Please try to re-install the plugin, it might solve the problem.

    Also, if you could provide a site url, back-end login details and FTP details, it would help resolving the issue.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #5929

    meeekz
    Participant

    I re-installed, but did not correct the problem.

    http://10hopecommunity.com
    Backend: TestAdmin Admin70?jr6U*
    FTP Username: [email protected]
    FTP Server: http://ftp.10hopecommunity.com
    FTP & explicit FTPS port: 21
    Admin70?jr6U*

    Attachments:
    You must be logged in to view attached files.
    #5936

    meeekz
    Participant

    Disabled plugin

    #5937

    Ernest Marcinko
    Keymaster

    Hi!

    Looks like something with the thumbnail generator script, never seen this issue before.

    I’m not able to connect via the FTP to fix the issue, can you please check the details? (I used FTPS explicit, port 21)

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #5938

    meeekz
    Participant

    I just rechecked it and was able to connect using Filezilla. Same credentials

    #5940

    Ernest Marcinko
    Keymaster

    Hi!

    It must have been the FTPS, I tried simple FTP and it’s indeed working.

    I made a tiny correction on the plugin code, the error message should be fixed now 🙂

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #5942

    meeekz
    Participant

    Perfect. Thanks very much.
    If I need to re-apply the code fix when an update occurs. Please let me know what I need to modify.

    Thanks,.
    mika

    #5946

    Ernest Marcinko
    Keymaster

    You are welcome!

    No worries about the updates, I’m including this solution in the future ones.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #5954

    meeekz
    Participant

    Great. Thanks very much

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