pictures are not shown, drop down background

Home Forums Product Support Forums Ajax Search Pro for WordPress Support pictures are not shown, drop down background

This topic contains 37 replies, has 2 voices, and was last updated by Brigitte08 Brigitte08 2 years, 10 months ago.

Viewing 15 posts - 1 through 15 (of 38 total)
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    Posts
  • #23711
    Brigitte08
    Brigitte08
    Participant

    Hi Ernest,

    I tried to change the background color of the drop down boxes from gray to turquoise,
    unfortunately the background remains gray.
    In the Lite version I saw pictures, in the Pro version I haven’t yet managed to see
    the pictures.
    I tried all the recommended steps in the documentation and knowledge base.
    What I haven’t managed yet is to set the search so specifically that the exact
    parameters that the customer enters are displayed.
    The search is intended to show the results in terms of availability and number
    of people for each accommodation.
    I have watched all of them several times and have also read the documentation
    several times, but have not yet found the right way. Would you please help me
    with this? Would be great.

    #23718
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    The drop-down background is mostly inherent from the theme stylesheet, but you should be able to change their colors with this custom CSS:

    a.chosen-single {
        background: turquoise !important;
        border: none !important;
    }

    I also see that you have taxonomy terms as results, which cannot be affected by the filters. I think you don’t want to display those, so make sure that under the General Options -> Sources 2 there is nothing selected: https://i.imgur.com/RQwLYT7.png
    Other than that, I cannot tell, I have to see your exact configuration, as well as the posts to see which criteria does not match and why. If you want me to check that, feel free to add temporary back-end access, and I will do that for you.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #23719
    Brigitte08
    Brigitte08
    Participant
    You cannot access this content.
    #24057
    Brigitte08
    Brigitte08
    Participant
    You cannot access this content.
    #24060
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Brigitte,

    I am very sorry about the late response, there is still a bit of a mess on our servers due to the data loss issues in the previous month.
    I have managed to log-in to the back-end.

    I checked the individual items, but there is no featured image set unfortunately, nor any images within the contents, and it only contains an image gallery via a shortcode. The plugin can parse through the direct HTML contents, as well as executes shortcodes before checking the output for images, but I guess the gallery shortcode does not work like that – it probably only prints the images within the posts loop (when displayed), and not within the ajax context. I am not sure if that is possible to resolve, as it depends on the gallery shortcode as well.

    To change the color, just enter the color code to the custom CSS:

    a.chosen-single {
        background: #d3f7f7 !important;
        border: none !important;
    }

    This one might change all the line backgrounds as well:

    ul.chosen-results li {
        background: #d3f7f7 !important;
    }

    If you want, I can check on the image issue via directly debugging the code, but I will need FTP or SFTP details for it to do safely. I can check if there is anything I can do about it via a custom code.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #24065
    Brigitte08
    Brigitte08
    Participant
    You cannot access this content.
    #24075
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #24076
    Brigitte08
    Brigitte08
    Participant
    You cannot access this content.
    #24077
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #24078
    Brigitte08
    Brigitte08
    Participant
    You cannot access this content.
    #24084
    Brigitte08
    Brigitte08
    Participant
    You cannot access this content.
    #24089
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Brigitte,

    I’m not sure which lines you are reffering to, I am seeing this: https://i.imgur.com/LSuRyW0.png
    The lines within the drop-down seem to be the correct color. Can you please point me to the exact location? Thank you!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #24091
    Brigitte08
    Brigitte08
    Participant
    You cannot access this content.
    #24098
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Thank you, these should work.

    I tried however accessing the site front-end at the moment, but I am seeing the wordpress installation screen: https://i.imgur.com/Bs2akV9.png
    Let me know if that issue is resolved, and I will take a look after that.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #24099
    Brigitte08
    Brigitte08
    Participant
    You cannot access this content.
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