Pluggin not working

This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 2 years, 1 month ago.

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  • #27992
    beit98
    beit98
    Participant

    Hi
    i bought today your pluggin according to good rates, but i must admit your pluggin is not working at all for me
    I spent few hours reading documentation, who i snot clear and not updated
    Here’sa video where i try to create a search only for Books CPT and Taxonomy and tags, and got in results the taxonomy of an other CPT !!!!!!
    i trust you can help ta setting up your pluggin …
    Here : Books(livres) got only 2 taxonomy and 3 tags see in the results i got other tags !!!!!!
    the results are get are not in Books CPT and don’t even got the term searched
    https://videos.beithazohar.com/5zuXAWng
    You’ll understand i’m not happy at all
    PS : that’s my second ticket, i already provided credentails in the previous ticket

    #28006
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Thanks for the details.

    I suppose you only want to return the taxonomy terms from the book related post type. Since you added details, I have corrected the configuration:
    – The post tags and categories search was enabled, I turned off that here: https://i.imgur.com/oZloclC.png
    – I turned off every front-end filter, since it was not in use at all: https://i.imgur.com/8aYzwfL.png

    Now it should only return the tags from the two taxonomies.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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