Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Plugin acting weirdly after site update
This topic contains 8 replies, has 2 voices, and was last updated by Ernest Marcinko 2 years, 6 months ago.
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- August 17, 2020 at 8:12 am #28988
After updating the sit template, there is a conflict problem with your plugin not showing results.
Here is the site (live) before the update: https://mediterraneancosmos.gr pls go in any submenu pages (SHOPPING, FOOD & DRINK, ENTERTAINMENT, SERVICES) and you will see the shops correctly shown
Here is the staging copy after the update: https://staging2.mediterraneancosmos.gr/ if you go in the submenu pages (SHOPPING, FOOD & DRINK, ENTERTAINMENT, SERVICES) you will see the following:
SHOPPING page has grouped all the shops and changed the style of the search results
FOOD & DRINK has broken images and somehow has decided to show some categories only
ENTERTAINMENT and SERVICES pages return a No resultsPlease notice that the site is in Greek and English.
ThanksAugust 17, 2020 at 9:23 am #28996Hi,
Can you please add temporary FTP and back-end details for BOTH environments?
Best,
I would like to cross check the configurations, as I am seeing different results on all search bars on every corresponding page, except the shopping.
The shopping page layouts seem identical to me on both staging and live.
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
August 17, 2020 at 9:39 am #29002You cannot access this content.August 17, 2020 at 1:44 pm #29008Hi,
Thank you.
The same navigation is present (your screenshot), on both the staging and the live – on the staging there are more items to display, so it is displayed. It can be turned off here: https://i.imgur.com/uJn102z.png
I also found the issue, it was due to this option was disabled: https://i.imgur.com/PCRMe3U.png
The live server has a much older version of the search, where this feature worked a bit differently as the current one. I turned that option on on the staging site, as it makes no difference in layout in your case.It should be all right now on the staging as well.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
August 19, 2020 at 5:59 am #29043It seems to be working fine
Thanks a lot and sorry for this delayed reply
BestSeptember 2, 2020 at 12:37 pm #29225Somehow the problem persists
Before and after updating the plugin
Can you pls check?
ThanksSeptember 3, 2020 at 3:18 pm #29237Hi,
I tried to log in to the staging, but that no longer exists (I’m getting a 404 error). Then I tried the live, but it does not let me log-in. Can you please check?
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
September 4, 2020 at 12:06 pm #29240You cannot access this content.September 7, 2020 at 3:15 pm #29259Hi,
The problem seems to be the same as before, please make sure to turn on this option and configure the filter box of the desired taxonomy accordingly. That will resolve the issue.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
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