plugin backend does not work

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This topic contains 5 replies, has 2 voices, and was last updated by Marco Micheli Marco Micheli 5 years, 11 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #9889
    Marco Micheli
    Marco Micheli
    Participant

    hi, i have a problem with ajax menu in back end. if i try to set the option for a search field the preloader does not stop loading and i cannot view the option (example theme option etc.. all the navigation option on the top). in other setting page, as general option,as cahce setting or other, the menu work correctly

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    #9891
    Marco Micheli
    Marco Micheli
    Participant

    i also try to set the default theme and turn off all the plugin but the error still remain

    #9892
    Ernest Marcinko
    Ernest Marcinko
    Keymaster
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #9893
    Marco Micheli
    Marco Micheli
    Participant

    Do you mean the file permission on server?

    #9894
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    It’s either simply the permission, or there is a firewall (or malware scanner) active, which makes the files unaccessible. In that case if you change the permission, the file will be still unaccessible. Last time it was a firewall, it suspected that file as a false-positive and blocked it.

    It can be a security related plugin, or firewall/scanner at your hosting provider I suppose.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #9895
    Marco Micheli
    Marco Micheli
    Participant

    I have a plugin called all in one security that write some rules on htacces… But is in another folder. This site is on a subfolder… However now i check thanks

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