plugin backend does not work

[Marco Micheli]

hi, i have a problem with ajax menu in back end. if i try to set the option for a search field the preloader does not stop loading and i cannot view the option (example theme option etc.. all the navigation option on the top). in other setting page, as general option,as cahce setting or other, the menu work correctly

[Marco Micheli]

i also try to set the default theme and turn off all the plugin but the error still remain

[Ernest Marcinko]

You cannot access this content.

[Marco Micheli]

Do you mean the file permission on server?

[Ernest Marcinko]

It’s either simply the permission, or there is a firewall (or malware scanner) active, which makes the files unaccessible. In that case if you change the permission, the file will be still unaccessible. Last time it was a firewall, it suspected that file as a false-positive and blocked it.

It can be a security related plugin, or firewall/scanner at your hosting provider I suppose.

[Marco Micheli]

I have a plugin called all in one security that write some rules on htacces… But is in another folder. This site is on a subfolder… However now i check thanks

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