Plugin destroyed my visual composer frontpage

[Daniel Eikelmann]

hey,

after i activate this plugin my frontpage goes down completely. So it is useless for me.

Could you please refund it to me on codecanyon.

Regards
Daniel

[Ernest Marcinko]

Hi Daniel,

First I need to see the issue, and if it’s solveable at all. It might be caused by a 3rd part plugin, but it’s impossible to tell without seeing it.

Can you please update your ticket information with log-in and FTP access, and point me to an URL where I can check this problem? Thank you!

[Daniel Eikelmann]

You cannot access this content.

[Ernest Marcinko]

Hi Daniel,

Thank you for the details, I have found the problem. For some reason the when the plugin was checking if the current page is the front-page it got a false result everytime. This meansi, that it to loaded on every element on the front page, which caused the huge delay in the execution.

I’ve added a minor modification to the plugin code via the plugin editor and noted this as a bug to further investigate. The front page should load now normally as expected.

[Daniel Eikelmann]

Hey Ernest,

that’s good to hear. I’m waiting for your update of the plugin and then i install it on my productive site again.

Best
Daniel

[Daniel Eikelmann]

Hey,

so finally when you’re planing to update the plugin?

[Daniel Eikelmann]

Hey, something new about this issue?

[Ernest Marcinko]

An update is scheduled to upload today, should be available for download within 48 hours. Once I finished testing, it’s going online 🙂

[Author]

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