Plugin destroyed my visual composer frontpage

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This topic contains 7 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 5 years, 7 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #9896
    Daniel Eikelmann
    Daniel Eikelmann
    Participant

    hey,

    after i activate this plugin my frontpage goes down completely. So it is useless for me.

    Could you please refund it to me on codecanyon.

    Regards
    Daniel

    #9897
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Daniel,

    First I need to see the issue, and if it’s solveable at all. It might be caused by a 3rd part plugin, but it’s impossible to tell without seeing it.

    Can you please update your ticket information with log-in and FTP access, and point me to an URL where I can check this problem? Thank you!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #9906
    Daniel Eikelmann
    Daniel Eikelmann
    Participant
    You cannot access this content.
    #9908
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Daniel,

    Thank you for the details, I have found the problem. For some reason the when the plugin was checking if the current page is the front-page it got a false result everytime. This meansi, that it to loaded on every element on the front page, which caused the huge delay in the execution.

    I’ve added a minor modification to the plugin code via the plugin editor and noted this as a bug to further investigate. The front page should load now normally as expected.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #9911
    Daniel Eikelmann
    Daniel Eikelmann
    Participant

    Hey Ernest,

    that’s good to hear. I’m waiting for your update of the plugin and then i install it on my productive site again.

    Best
    Daniel

    #10512
    Daniel Eikelmann
    Daniel Eikelmann
    Participant

    Hey,

    so finally when you’re planing to update the plugin?

    #10975
    Daniel Eikelmann
    Daniel Eikelmann
    Participant

    Hey, something new about this issue?

    #10976
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    An update is scheduled to upload today, should be available for download within 48 hours. Once I finished testing, it’s going online 🙂

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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