Plugin stopped working after updates

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Plugin stopped working after updates

This topic contains 5 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 9 months, 3 weeks ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #42533
    aag2021
    aag2021
    Participant

    Hi,
    My search plugin – purchased – seems to have stopped working entirely. It may be because I updated the plugin, after every update.

    It was installed a coupler of years back.
    It was working at that time but never used by client.
    I kept on updating the plugin, everytime when there was an update but do not know when it stopped to work 🙁
    Now my client wants to make it line and I found that it is not working.
    I created a new index but still there is nothing shows in the search page.

    Can you please help me debug and fix this?
    Thank you
    Asma

    #42534
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Sure! I tried to log-in to check, but it says the the username does not exist. Can you please check?

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #42538
    aag2021
    aag2021
    Participant

    Please try now

    #42544
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Thank you!

    The cause was only a minor misconfiguration – on the search sources panel there was nothing selected, so I have selected “posts” for you. Now it should be okay again.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #42546
    aag2021
    aag2021
    Participant

    thank you.\,
    I have added Pages etc but the plugin is still not working for PDfs

    Attachments:
    You must be logged in to view attached files.
    #42555
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Thank you!

    I tried a few phrases from PDF file titles, and I am seeing results: https://i.imgur.com/aEGByI6.png

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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