Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Plugin update error
This topic contains 8 replies, has 2 voices, and was last updated by Ernest Marcinko 3 years, 1 month ago.
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- January 30, 2020 at 10:20 pm #25577
Hello the plugin is not updating, it’s showing an error while trying to update it
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You must be logged in to view attached files.January 31, 2020 at 9:48 am #25580Hi,
Make sure to activate your license, you can find the guide in this documentation.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
January 31, 2020 at 7:42 pm #25608Hello, after updating the plugin Im getting this error!
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You must be logged in to view attached files.February 3, 2020 at 10:29 am #25624Hi,
You don’t seem to have the latest version installed – currently I am seeing 4.17.1, and the latest is 4.17.5
Make sure to clear all layers of cache after updating, it should resolve the issue.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
February 3, 2020 at 2:57 pm #25633I had to downgrade because of this issue
February 3, 2020 at 3:07 pm #25634Let me try updating and checking for issues.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
February 3, 2020 at 3:27 pm #25635Okay, I think I managed to fix this. It was not an issue with the plugin, but there was something wrong with the object cache. The update_option(..) wordpress function was not working correctly. Once I deleted some values, it cleared the cache and now works all right.
Best,
Not sure what the casue was though.
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
February 3, 2020 at 9:30 pm #25647could it has something to do with W3 total cache plugin?
February 4, 2020 at 11:02 am #25655If there is some sort of agressive database or object cache active there, then it could explain it. If you clear that completely after updating any plugins/themes or making any changes on the site, then it should be all right in the future.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
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