Plugin update error

[ssoulless45]

Hello the plugin is not updating, it’s showing an error while trying to update it

[Ernest Marcinko]

Hi,

Make sure to activate your license, you can find the guide in this documentation.

[ssoulless45]

Hello, after updating the plugin Im getting this error!

[Ernest Marcinko]

Hi,

You don’t seem to have the latest version installed – currently I am seeing 4.17.1, and the latest is 4.17.5

Make sure to clear all layers of cache after updating, it should resolve the issue.

[ssoulless45]

I had to downgrade because of this issue

[Ernest Marcinko]

Let me try updating and checking for issues.

[Ernest Marcinko]

Okay, I think I managed to fix this. It was not an issue with the plugin, but there was something wrong with the object cache. The update_option(..) wordpress function was not working correctly. Once I deleted some values, it cleared the cache and now works all right.
Not sure what the casue was though.

[ssoulless45]

could it has something to do with W3 total cache plugin?

[Ernest Marcinko]

If there is some sort of agressive database or object cache active there, then it could explain it. If you clear that completely after updating any plugins/themes or making any changes on the site, then it should be all right in the future.

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