Plugin update error

This topic contains 8 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 2 years, 6 months ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #25577
    ssoulless45
    ssoulless45
    Participant

    Hello the plugin is not updating, it’s showing an error while trying to update it

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    #25580
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Make sure to activate your license, you can find the guide in this documentation.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #25608
    ssoulless45
    ssoulless45
    Participant

    Hello, after updating the plugin Im getting this error!

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    #25624
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    You don’t seem to have the latest version installed – currently I am seeing 4.17.1, and the latest is 4.17.5

    Make sure to clear all layers of cache after updating, it should resolve the issue.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #25633
    ssoulless45
    ssoulless45
    Participant

    I had to downgrade because of this issue

    #25634
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Let me try updating and checking for issues.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #25635
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Okay, I think I managed to fix this. It was not an issue with the plugin, but there was something wrong with the object cache. The update_option(..) wordpress function was not working correctly. Once I deleted some values, it cleared the cache and now works all right.
    Not sure what the casue was though.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #25647
    ssoulless45
    ssoulless45
    Participant

    could it has something to do with W3 total cache plugin?

    #25655
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    If there is some sort of agressive database or object cache active there, then it could explain it. If you clear that completely after updating any plugins/themes or making any changes on the site, then it should be all right in the future.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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