- This topic has 5 replies, 2 voices, and was last updated 10 years, 6 months ago by
.
-
Posts
-
Hello,
I’m facing some problem with WP Related Post.
I’ve included the shortcode into a post, under the photogallery in this url:[html]http://www.biancolievito.com/montebianco/[/html]
but I cannot see the post.
I tried to disable all the plugin+purge the cache locally and in cloudflare, but the problem is still there!Could you help me up pls?
Thanks in advance
FredHi!
– Did you add the shortcode directly to the post content manually or into the theme?
– Was it working before?
– Does it display anything if you put it elsewhere?I can’t see any HTML code, which either means that there were no related posts found or the shortcode was placed incorrectly, I’m not sure.
Can you also provide temporary FTP and admin access so I can debug through the issue? You can edit your first post in this thread to add details or you can upload a .txt file.
Hello Hernest,
thanks for you reply!!I added the shortcode in the theme and after I tried into a single post, but any results in both cases
Actually it was the very first time I used the pluginI also Tried to put directly in a page…
Could you pls tell me how to give the info needed in a private way?
Thanks again!Thank you for the details! I’ve found the problem 🙂
It was the configuration. The Relevance Options -> Categories Taxonomies -> Should all terms match exactly? option was enabled. It’s a very strict option and is mostly used for site with thousands of posts for better relevance. I’ve turned it off, and the related content started appearing 🙂
You can remove the shortcode if you want from the content because the Show the plugin under content? is activated on the Layout Options -> Output placement panel, so the plugin is automatically displayed under the content.
- The forum ‘Related Posts Pro for WordPress Support’ is closed to new topics and replies.